Privacy policy

1. Introduction

This Privacy Policy explains how UAB Warmotech and Warmotech GmbH (collectively referred to as “Warmotech”, “we”, “our”, or “us”) collect, use, and protect your personal data when you visit our website www.warmotech.com, contact us, or use our services.

We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant national data protection laws in Lithuania and Germany.

2. Data Controllers

The entities responsible for processing your personal data are:

UAB WARMOTECH
Elektrėnų g. 16, LT-51205 Kaunas, Lithuania
Company code: 302865899
Email: info@warmotech.lt
Phone: +370 659 73379

WARMOTECH GmbH
Roland-Schmid-Straße 1, D-04910 Elsterwerda, Germany
Email: info@warmotech.de
Phone: +49 (0) 3533 / 700 0

Depending on your location and the nature of your interaction, one or both entities may act as joint data controllers.

3. Personal Data We Collect

We may collect and process the following types of personal data:

Contact Data
Examples: Name, email address, phone number, company name
Purpose: Responding to inquiries, providing support

Communication Data
Examples: Emails, messages, form submissions
Purpose: Customer service, record-keeping

Technical Data
Examples: IP address, browser type, device information
Purpose: Website operation, analytics, security

Usage Data
Examples: Pages visited, time spent, navigation paths
Purpose: Improving website performance and usability

Marketing Data
Examples: Newsletter preferences, campaign interactions
Purpose: Sending relevant updates or offers (with consent)

We do not collect sensitive data (e.g., health or biometric data) through our website.

4. How We Use Personal Data

We process personal data only for legitimate business purposes, such as:

  • Responding to contact requests or customer inquiries;

  • Providing and improving our products and services;

  • Managing client relationships and communication;

  • Complying with legal obligations;

  • Operating and maintaining website security;

  • Sending newsletters or marketing materials (only with consent).

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent (Art. 6(1)(a) GDPR);

  • Performance of a contract or steps prior to entering a contract (Art. 6(1)(b));

  • Compliance with legal obligations (Art. 6(1)(c));

  • Our legitimate interests in operating and improving our business (Art. 6(1)(f)).

6. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law (e.g., accounting, tax, or warranty regulations).

When data is no longer needed, it is securely deleted or anonymized.

7. Sharing of Data

We may share personal data with:

  • Group companies within Warmotech (UAB and GmbH);

  • Service providers (e.g., IT hosting, CRM, analytics, logistics) under strict data processing agreements;

  • Public authorities when legally required.

We never sell personal data to third parties.

8. International Data Transfers

Your data may be transferred between our Lithuanian and German entities within the EU/EEA.
Such transfers comply fully with GDPR standards for data protection.

9. Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data;

  • Right to rectify inaccurate or incomplete data;

  • Right to erase your data (“right to be forgotten”);

  • Right to restrict or object to processing;

  • Right to data portability;

  • Right to withdraw consent at any time (for consent-based processing);

  • Right to lodge a complaint with your national supervisory authority.

Supervisory Authorities:

  • Lithuania: State Data Protection Inspectorate (VDAI) – ada.lt

  • Germany: State Commissioner for Data Protection Brandenburg – lda.brandenburg.de

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
Access to data is restricted to authorized personnel who need it to perform their duties.

11. Cookies and Tracking

Our website uses cookies and similar technologies to ensure functionality and improve user experience.
Where legally required, we obtain your consent before placing non-essential cookies (e.g., analytics or marketing cookies).

You can manage your preferences through your browser settings or via our cookie banner.

12. Contact for Privacy Matters

For any questions or requests regarding this Privacy Policy or your personal data, please contact:

📧 Email: info@warmotech.com
(Your message will be directed to the appropriate entity.)

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments.
The updated version will be published on this page with a revised “Last updated” date.

LAST UPDATED: 10/16/2025